FREQUENTLY ASKED QUESTIONS
Before you contact us, please have a look through and see if your question is answered below, otherwise we will gladly get back to you as soon as possible.
For all ticketing and booking or exchange enquiries, especially those in connection with an existing booking, please contact your original point of purchase.
AGE GUIDANCE
We suggest age 6+, but younger guests are welcome. The show is 2 hours 40 minutes, quite loud in parts and possibly scary for some younger children at moments. Children need to occupy their own seats at all times throughout the performance. This production is not suitable for children under four years of age (including babes in arms). Younger children and babes in arms are welcome at our relaxed performances.
CONTENT ADVISORY
Live theatre is exciting. It can be loud, bright, shocking at times, and occasionally some of the effects we use, or the themes our productions explore, can trigger distressing emotions.
We know that some of our audiences appreciate detailed information on the content of our shows in order to make informed decisions and to prepare themselves, or members of their party, including those with additional needs.
This production features:
Puppets, some large scale that will interact in audience space.
Themes of an ill parent in hospital.
Live music and sound effects that will be loud at times.
Running time: 2 hours, 40 minutes including interval
We will add more information here during the play's early performances; please revisit this page for more information.
If you would like any more information or have any questions about these then please contact the Barbican Box Office on 020 7870 2500 or by emailing [email protected]. The Barbican Box Office phone lines are open Monday to Friday, 12-4pm.
How to get here
Barbican Centre
Silk St
London
EC2Y 8DS
Barbican Centre is within walking distance of a number of London Underground and Elizabeth Line stations, the closest being Barbican, St Paul’s, Farringdon and Moorgate
Barbican: 4 min walk; Hammersmith & City, Metropolitan, Circle lines
Moorgate: 7 min walk; Hammersmith & City, Metropolitan, Circle, Northern lines
Farringdon: 8 min walk; Elizabeth line
St Paul's: 11 min walk; Central line
The nearest tube station served by the Night Tube (Friday and Saturday) is St Paul's on the Central line.
Box Office Opening Times
The Ticket and Information Desk on Level G is open every day from 10:00 - 19:30 (12:00 - 19:30 on Bank Holidays) for in person enquiries and bookings